Everything You Need To Know
What condition are the appliances in?
What condition are the appliances in?
All our appliances are second-hand or refurbished but thoroughly tested and quality-checked to ensure full functionality.
Do you offer warranties?
Do you offer warranties?
Yes, we provide a 4-month warranty covering faults, but it does not cover accidental damage. For example, overloading a washing machine
What are the shipping options?
What are the shipping options?
Silver – £25.99
Home delivery to your doorstep.
Gold – £38.99
Home delivery with professional installation.
Platinum – £42.99
Delivery, installation, and old appliance removal.
Can I return an item if I change my mind?
Can I return an item if I change my mind?
No, we only accept returns if the item is faulty. Items must be in their original condition and will be inspected before approval.
What if my appliance develops a fault?
What if my appliance develops a fault?
Contact us, and we will assess the issue. If the fault is covered under warranty, we will assist accordingly.
Do you deliver nationwide?
Do you deliver nationwide?
Yes, we offer delivery across England.
How do I track my order?
How do I track my order?
Customers will receive shipping updates and a text message + email on the delivery day, providing an allocated time slot.
Do you offer installation services?
Do you offer installation services?
Yes, we offer installation under Gold and Platinum shipping options.
How do I contact you for support?
How do I contact you for support?
For any questions or inquiries, please contact us via email at info@prohomeappliances.co.uk.
We do not offer phone support.